Introduction
Welcome to “digtalmark”. We are committed to providing the best possible experience to our valued customers. This policy pertains to the shipping process of digital products purchased from our website.
Shipping Details
1. Delivery of Digital Products
All digital products purchased from “digtalmark” are delivered electronically. Upon successful completion of your purchase, a download link for the digital product is sent to the email address registered with your account.
2. Delivery Time
Digital products are delivered immediately after the confirmation of the payment. In rare cases, where there might be a delay, we will notify the customer via email.
3. Confirmation Email
After completing your purchase, you receive an email containing:
– Purchase confirmation.
– A link for downloading digital products.
Additional information on how to access a product (if required).
Shipping Issues
1. Not Receiving the Email
If you do not receive an email containing the download link within 24 hours, please check your spam folder or contact our customer support team at [Insert support email].
2. Download Issues
If you encounter any issues while downloading a digital product, please contact us immediately for assistance. We are here to help you and ensure that you receive your product as quickly as possible.
Additional Policies
1. Refunds and Returns
Owing to the nature of digital products, all sales are final and non-refundable. However, if you encounter an issue with the product you purchase, please contact us to resolve the issue as soon as possible.
2. Customer Support
If you have any questions or require further assistance, you can contact us via email at [Insert support email] or by phone at [Insert phone number], and we will be happy to assist you.
Policy Updates
We reserve the right to update or modify this policy at any given time. Any changes will be posted on this page, and please review it regularly.